IndustryX is an IoT and telemetry monitoring platform that enables organizations to monitor devices, assets, alarms, dashboards, analytics, reports, and related operational data.
1. Information We Collect
We may collect account-related information such as name, email address, organization, role, login details, and user preferences.
We may also collect operational and telemetry data such as device information, asset information, temperature readings, door status, ignition status, movement data, alarms, reports, dashboard activity, and GPS/location data when location tracking is enabled.
2. How We Use Information
We use collected information to operate, maintain, and improve the IndustryX platform. This includes monitoring, analytics, dashboard visualization, alerts, reports, authentication, troubleshooting, customer support, and system improvement.
3. Location and Telemetry Data
If GPS-enabled devices, vehicles, or assets are connected to the platform, IndustryX may process location and telemetry data to support live tracking, event history, operational reports, alerts, route monitoring, and asset visibility.
4. Data Sharing
We do not sell personal, telemetry, or operational data. Data may be shared only with authorized users within the customer organization, trusted service providers required to operate the platform, or where required by law.
5. Data Security
We use reasonable administrative, technical, and organizational safeguards to protect information handled by IndustryX. However, no internet-based system can be guaranteed to be completely secure.
6. Data Retention
We retain account, telemetry, alarm, and report data for as long as necessary to provide the service, support operational requirements, comply with customer needs, and maintain system integrity. Retention periods may vary depending on customer settings and service configuration.
7. User Rights and Data Requests
Subject to applicable laws, account ownership, and operational limitations, users or customer organizations may request access to, correction of, or deletion of relevant personal data.
8. Third-Party Services
IndustryX may use third-party hosting, infrastructure, analytics, notification, communication, or support services where necessary to operate and maintain the application.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated date.
10. Contact Us
If you have questions about this Privacy Policy or how IndustryX handles information, please contact us.
Email: industryx25@gmail.com